Privacy Policy
Last updated: 1/2/2026
Phygital Lead Marketing Solutions (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
We operate from Greece, but we collaborate with clients worldwide. As a European business, we comply with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our website or services, you agree to the terms described in this Privacy Policy.
1. Who We Are
Phygital Lead Marketing Solutions
Location: Chios, Greece
Email: phygitalleadmarketing@gmail.com
Website: www.plmarketing.gr
We provide digital marketing, branding, website optimization, SEO, design, consulting, and related marketing services to clients located locally and internationally.
2. What Information We Collect
We collect personal and non-personal data to communicate with you, provide our services, and improve your experience.
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2.1 Personal Information You Provide
When you contact us, submit a form, request a quote, or work with us, we may collect:
Full name
Email address
Phone number
Company or brand name
Project details or messages submitted via our forms
Uploaded files (e.g., brand assets, briefs, logos)
Billing and payment information (only for clients)
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2.2 Automatically Collected Data
When you browse our website, we automatically collect:
IP address
Device and browser type
Pages visited
Time spent on pages
Referring URLs
Cookies and tracking technologies (Wix tools, analytics, etc.)
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2.3 Cookies & Tracking
Our site may use:
Essential cookies
Analytics cookies
Advertising or social media cookies
Wix cookies (as our site is hosted on Wix.com)
You can adjust cookie preferences through your browser at any time.
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3. How We Use Your Information
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We use your personal data for the following purposes:
To communicate with you about your inquiry or project
To provide our marketing, design, SEO, or consulting services
To send proposals, invoices, or agreements
To improve our website, services, and user experience
For analytics and performance monitoring
To comply with legal obligations
To maintain security and prevent misuse of our website
We do not sell your information to third parties.
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4. Legal Basis for Processing (GDPR)
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We process your data based on:
Your consent (e.g., when you submit a form)
Performance of a contract (e.g., when you hire us)
Legal obligations
Legitimate interest (e.g., to improve services or prevent fraud)
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5. How We Store & Protect Your Information
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Your data may be stored on secure servers provided by Wix, our CRM tools, or managed hosting providers we use for business operations.
We take all reasonable technical and organizational measures to:
Protect data from unauthorized access
Prevent loss, misuse, or alteration
Encrypt data where applicable
Limit access to only authorized personnel
Wix complies with ISO 27001, SOC 2, and GDPR data security requirements.
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6. Sharing Your Information
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We may share your data with trusted service providers strictly for the purpose of operating our business, including:
Wix (website hosting)
Email providers
Payment processors
Project management tools
Analytics tools (e.g., Google Analytics)
Freelancers or subcontractors working under our direction
We never sell or rent personal data.
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7. International Transfers
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Because we collaborate with clients and service providers across the world, your data may be processed outside the EEA.
All transfers comply with:
GDPR requirements
Standard contractual clauses
Secure data processing agreements
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8. Your Rights Under GDPR
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You have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Object to processing
Restrict processing
Withdraw consent at any time
Request data portability
To exercise any of these rights, contact us at: [Insert email]
We will respond within 30 days.
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9. Data Retention
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We retain your information only as long as necessary:
Contact forms: up to 12–24 months
Client projects: retained for the duration of cooperation + legal requirements
Financial records: up to 10 years (per Greek law)
You may request earlier deletion unless we are required by law to keep data.
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10. Third-Party Links
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Our website may contain external links.
We are not responsible for the privacy practices or content of third-party websites.
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11. Children’s Privacy
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Our services are not directed at individuals under 16 years old.
We do not knowingly collect data from minors.
If you believe data was collected unintentionally, contact us and we will delete it promptly.
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12. Updates to This Privacy Policy
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We may update this Privacy Policy occasionally to comply with laws or improve clarity.
The “Last updated” date will reflect the latest version.
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13. Contact Us
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For questions about this Privacy Policy or how your data is handled, contact us at:
Phygital Lead Marketing Solutions
Email: phygitalleadmarketing@gmail.com
Location: Chios, Greece